:root {
    --bg: #eef5f1;
    --card: #ffffff;
    --line: #d7e4de;
    --text: #1e3029;
    --muted: #647972;
    --brand: #2f8f7c;
    --brand-dark: #246e60;
    --brand-soft: #e0f3ee;
    --brand-ink: #113d34;
    --accent: #62b5a4;
    --sidebar: #10362f;
    --sidebar-2: #0c2722;
    --danger: #b54040;
    --danger-soft: rgba(181, 64, 64, 0.16);
}

* { box-sizing: border-box; }
body {
    margin: 0;
    font-family: "Segoe UI", Tahoma, sans-serif;
    color: var(--text);
    background:
        radial-gradient(900px 320px at 0% 0%, rgba(98, 181, 164, 0.14), transparent 60%),
        radial-gradient(900px 320px at 100% 0%, rgba(47, 143, 124, 0.12), transparent 58%),
        linear-gradient(180deg, #f7fbf6 0%, var(--bg) 46%, #f4f8f6 100%);
}

.crm-app { display: flex; min-height: 100vh; }
.crm-sidebar {
    width: 260px;
    background:
        radial-gradient(240px 180px at 18% 0%, rgba(98, 181, 164, 0.25), transparent 72%),
        linear-gradient(180deg, var(--sidebar) 0%, var(--sidebar-2) 100%);
    color: #eaf4f2;
    padding: 22px 16px 18px;
    position: sticky;
    top: 0;
    height: 100vh;
    display: flex;
    flex-direction: column;
    border-right: 1px solid rgba(255, 255, 255, 0.06);
    box-shadow: inset -1px 0 0 rgba(255, 255, 255, 0.04);
}
.crm-sidebar-head {
    margin-bottom: 18px;
}
.crm-brand {
    text-decoration: none;
    display: flex;
    align-items: center;
    gap: 12px;
    color: #fff;
    padding: 14px 14px;
    border-radius: 18px;
    background: linear-gradient(180deg, rgba(255,255,255,0.10) 0%, rgba(255,255,255,0.04) 100%);
    border: 1px solid rgba(255,255,255,0.08);
    box-shadow: 0 14px 30px rgba(0, 0, 0, 0.18);
}
.crm-brand-mark {
    width: 46px;
    height: 46px;
    border-radius: 14px;
    background: linear-gradient(135deg, var(--accent) 0%, var(--brand) 100%);
    color: #fff;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-weight: 800;
    letter-spacing: 0.06em;
    flex: 0 0 auto;
}
.crm-brand-copy {
    display: flex;
    flex-direction: column;
    min-width: 0;
}
.crm-brand-copy strong {
    font-size: 14px;
    letter-spacing: 0.05em;
    line-height: 1.2;
}
.crm-brand-copy small {
    margin-top: 4px;
    color: rgba(234, 244, 242, 0.72);
    font-size: 12px;
    line-height: 1.3;
}
.crm-sidebar-body {
    display: flex;
    flex-direction: column;
    min-height: 0;
    flex: 1;
}
.crm-nav { display: flex; flex-direction: column; gap: 8px; }
.crm-nav a {
    color: #e4f0ed;
    text-decoration: none;
    padding: 12px 14px;
    border-radius: 12px;
    border: 1px solid transparent;
    font-weight: 600;
    transition: background .18s ease, border-color .18s ease, transform .18s ease, color .18s ease;
}
.crm-nav a:hover {
    background: rgba(255,255,255,0.08);
    border-color: rgba(255,255,255,0.08);
    color: #fff;
    transform: translateX(2px);
}
.crm-sidebar-footer {
    margin-top: auto;
    padding-top: 16px;
    display: flex;
    flex-direction: column;
    gap: 10px;
}
.crm-sidebar-usercard {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 14px;
    border-radius: 14px;
    background: rgba(255,255,255,0.05);
    border: 1px solid rgba(255,255,255,0.06);
    color: #edf6f3;
}
.crm-sidebar-usercard strong {
    font-size: 13px;
    line-height: 1.35;
    word-break: break-word;
}
.crm-sidebar-userrole {
    display: inline-flex;
    align-items: center;
    align-self: flex-start;
    padding: 4px 9px;
    border-radius: 999px;
    background: rgba(98, 181, 164, 0.18);
    color: #c8f4ea;
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}
.crm-logout-form { margin: 0; }
.crm-nav-logout {
    width: 100%;
    border: 1px solid rgba(255,255,255,0.10);
    background: rgba(255,255,255,0.04);
    color: #f2f6f5;
    padding: 12px 14px;
    border-radius: 12px;
    text-align: center;
    cursor: pointer;
    font: inherit;
    font-weight: 700;
    transition: background .18s ease, border-color .18s ease, transform .18s ease;
}
.crm-nav-logout:hover {
    background: var(--danger-soft);
    border-color: rgba(255,255,255,0.16);
    transform: translateY(-1px);
}

.crm-main {
    flex: 1;
    padding: 26px 28px 30px;
}
.crm-topbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 18px;
    margin-bottom: 22px;
    padding: 18px 22px;
    border-radius: 20px;
    background: rgba(255, 255, 255, 0.86);
    border: 1px solid rgba(215, 228, 222, 0.92);
    box-shadow: 0 14px 36px rgba(29, 55, 46, 0.08);
    backdrop-filter: blur(10px);
}
.crm-topbar-kicker {
    margin: 0 0 6px;
    color: var(--brand);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: 0.16em;
    text-transform: uppercase;
}
.crm-topbar h1 {
    margin: 0;
    font-size: 28px;
    line-height: 1.15;
    letter-spacing: -0.02em;
}
.crm-user {
    color: var(--muted);
    font-size: 13px;
    font-weight: 600;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 10px 14px;
    border-radius: 999px;
    background: #f0f8f5;
    border: 1px solid #cfe6df;
}
.crm-user-dot {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--accent) 0%, var(--brand) 100%);
    box-shadow: 0 0 0 4px rgba(47, 143, 124, 0.12);
}

.crm-alert {
    border-radius: 14px;
    padding: 14px 16px;
    margin-bottom: 18px;
    font-weight: 600;
}
.crm-alert.is-ok { background: #e5f7f1; color: #1f6a55; border: 1px solid #bfe8da; }
.crm-alert.is-error { background: #fdeaea; color: #8f2f2f; border: 1px solid #f2c9c9; }

.crm-grid {
    display: grid;
    gap: 14px;
    grid-template-columns: repeat(12, minmax(0, 1fr));
}
.crm-card {
    background: var(--card);
    border: 1px solid var(--line);
    border-radius: 18px;
    padding: 18px;
    box-shadow: 0 16px 34px rgba(25, 55, 47, 0.06);
}
.crm-card h2 {
    margin-top: 0;
    margin-bottom: 14px;
    font-size: 19px;
    line-height: 1.25;
}
.span-12 { grid-column: span 12; }
.span-8 { grid-column: span 8; }
.span-6 { grid-column: span 6; }
.span-4 { grid-column: span 4; }
.span-3 { grid-column: span 3; }

.crm-form-grid {
    display: grid;
    grid-template-columns: repeat(12, minmax(0, 1fr));
    gap: 12px;
}
.crm-field { grid-column: span 6; }
.crm-field.full { grid-column: span 12; }
.crm-field label {
    display: block;
    margin-bottom: 6px;
    font-size: 13px;
    color: var(--muted);
    font-weight: 700;
}
.crm-field input:not([type="checkbox"]):not([type="radio"]),
.crm-field select,
.crm-field textarea {
    width: 100%;
    border: 1px solid #cad9d1;
    border-radius: 12px;
    padding: 11px 13px;
    font-size: 14px;
    background: #fff;
    color: var(--text);
    transition: border-color .18s ease, box-shadow .18s ease;
}
.crm-field input:not([type="checkbox"]):not([type="radio"]):focus,
.crm-field select:focus,
.crm-field textarea:focus {
    outline: none;
    border-color: rgba(47, 143, 124, 0.55);
    box-shadow: 0 0 0 4px rgba(98, 181, 164, 0.16);
}
.crm-field textarea { min-height: 120px; resize: vertical; }
.crm-field.is-check label {
    display: flex;
    align-items: flex-start;
    gap: 8px;
    margin-bottom: 0;
    color: var(--text);
}
.crm-field.is-check input[type="checkbox"],
.crm-field.is-check input[type="radio"] {
    width: auto;
    margin: 2px 0 0;
    padding: 0;
    border: 0;
    box-shadow: none;
    flex: 0 0 auto;
}

.crm-actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 8px; }
.crm-actions form { margin: 0; display: inline-flex; align-items: center; gap: 8px; }
.btn {
    border: none;
    border-radius: 12px;
    padding: 11px 16px;
    cursor: pointer;
    text-decoration: none;
    display: inline-block;
    font-size: 14px;
    font-weight: 700;
    transition: transform .18s ease, box-shadow .18s ease, background .18s ease;
}
.btn:hover { transform: translateY(-1px); }
.btn-primary {
    background: linear-gradient(135deg, var(--brand) 0%, var(--accent) 100%);
    color: #fff;
    box-shadow: 0 10px 20px rgba(47, 143, 124, 0.18);
}
.btn-primary:hover { background: linear-gradient(135deg, var(--brand-dark) 0%, var(--brand) 100%); }
.btn-secondary {
    background: #edf7f4;
    color: var(--brand-ink);
    border: 1px solid #d4e8e2;
}
.btn-danger { background: var(--danger); color: #fff; }

.crm-table-wrap { overflow: auto; }
.crm-table-tools {
    display: flex;
    justify-content: flex-end;
    margin: 0 0 10px 0;
}
.crm-table-search {
    width: 100%;
    max-width: 340px;
    border: 1px solid #cad9d1;
    border-radius: 12px;
    padding: 10px 13px;
    font-size: 14px;
    background: #fff;
}
.crm-table {
    width: 100%;
    border-collapse: collapse;
    min-width: 900px;
}
.crm-table th, .crm-table td {
    border-bottom: 1px solid var(--line);
    text-align: left;
    padding: 12px 10px;
    vertical-align: top;
    font-size: 14px;
}
.crm-table th {
    color: var(--muted);
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: .05em;
    background: #f8fbf6;
}
.pill {
    display: inline-block;
    padding: 4px 10px;
    border-radius: 999px;
    font-size: 12px;
    font-weight: 700;
}
.pill.ok { background: #dbf4ec; color: #1e6a54; }
.pill.no { background: #f8dbdb; color: #8d2f2f; }

.crm-hero-card {
    display: flex;
    justify-content: space-between;
    gap: 20px;
    align-items: center;
    overflow: hidden;
    position: relative;
    background:
        radial-gradient(420px 180px at 0% 0%, rgba(98, 181, 164, 0.20), transparent 65%),
        radial-gradient(360px 200px at 100% 0%, rgba(47, 143, 124, 0.14), transparent 62%),
        linear-gradient(180deg, rgba(255,255,255,0.96) 0%, rgba(244,251,249,0.96) 100%);
}
.crm-hero-copy {
    max-width: 720px;
}
.crm-eyebrow {
    display: inline-flex;
    align-items: center;
    padding: 6px 10px;
    border-radius: 999px;
    background: var(--brand-soft);
    color: var(--brand);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: 0.10em;
    text-transform: uppercase;
}
.crm-hero-card h2 {
    margin: 12px 0 10px;
    font-size: 34px;
    line-height: 1.08;
}
.crm-hero-card p {
    margin: 0;
    color: var(--muted);
    font-size: 16px;
    line-height: 1.7;
}
.crm-hero-metrics {
    display: flex;
    gap: 12px;
    flex-wrap: wrap;
    justify-content: flex-end;
}
.crm-hero-badge {
    min-width: 180px;
    padding: 16px 18px;
    border-radius: 18px;
    background: linear-gradient(135deg, var(--brand) 0%, var(--accent) 100%);
    color: #fff;
    box-shadow: 0 16px 30px rgba(47, 143, 124, 0.16);
}
.crm-hero-badge.is-soft {
    background: #ffffff;
    color: var(--brand-ink);
    border: 1px solid #d9ebe6;
    box-shadow: none;
}
.crm-hero-badge strong {
    display: block;
    font-size: 32px;
    line-height: 1;
    margin-bottom: 6px;
}
.crm-hero-badge span {
    display: block;
    font-size: 13px;
    font-weight: 700;
    line-height: 1.4;
}

.crm-stat-card {
    position: relative;
    overflow: hidden;
}
.crm-stat-card::after {
    content: "";
    position: absolute;
    inset: auto -40px -40px auto;
    width: 120px;
    height: 120px;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(98, 181, 164, 0.14) 0%, rgba(98, 181, 164, 0) 70%);
}
.crm-stat-card strong {
    display: block;
    font-size: 38px;
    line-height: 1;
    margin: 8px 0 8px;
    color: var(--brand-ink);
}
.crm-stat-label {
    display: inline-block;
    color: var(--brand);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.08em;
}
.crm-stat-card small {
    position: relative;
    display: block;
    color: var(--muted);
    font-size: 13px;
    line-height: 1.5;
}
.crm-stat-card.is-highlight {
    background: linear-gradient(135deg, rgba(47, 143, 124, 0.98) 0%, rgba(98, 181, 164, 0.98) 100%);
    border-color: transparent;
}
.crm-stat-card.is-highlight .crm-stat-label,
.crm-stat-card.is-highlight strong,
.crm-stat-card.is-highlight small {
    color: #fff;
}

.crm-dashboard-card {
    padding: 20px;
}
.crm-card-head {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 14px;
    margin-bottom: 18px;
}
.crm-card-head h2 {
    margin: 8px 0 0;
}
.crm-chart-tabs {
    display: inline-flex;
    padding: 4px;
    background: #eff7f5;
    border: 1px solid #d7e8e4;
    border-radius: 999px;
    gap: 4px;
}
.crm-chart-tabs button {
    border: 0;
    background: transparent;
    color: var(--muted);
    padding: 8px 12px;
    border-radius: 999px;
    font-weight: 700;
    cursor: pointer;
}
.crm-chart-tabs button.is-active {
    background: linear-gradient(135deg, var(--brand) 0%, var(--accent) 100%);
    color: #fff;
}
.crm-chart-panel {
    display: none;
}
.crm-chart-panel.is-active {
    display: block;
}
.crm-dual-charts {
    display: grid;
    grid-template-columns: 1.25fr 1fr;
    gap: 18px;
}
.crm-chart-block {
    border: 1px solid #dbe8e3;
    border-radius: 18px;
    padding: 18px;
    background: linear-gradient(180deg, #ffffff 0%, #f7fbfa 100%);
}
.crm-chart-title-row {
    display: flex;
    justify-content: space-between;
    gap: 10px;
    align-items: center;
    margin-bottom: 14px;
}
.crm-chart-title-row h3 {
    margin: 0;
    font-size: 17px;
}
.crm-chart-title-row span {
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
}
.crm-bar-chart {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(78px, 1fr));
    gap: 12px;
    align-items: end;
    min-height: 260px;
}
.crm-bar-item {
    text-align: center;
}
.crm-bar-track {
    height: 170px;
    display: flex;
    align-items: flex-end;
    justify-content: center;
    padding: 10px 0;
}
.crm-bar-fill {
    width: 100%;
    max-width: 56px;
    border-radius: 18px 18px 10px 10px;
    background: linear-gradient(180deg, var(--accent) 0%, var(--brand) 100%);
    box-shadow: 0 12px 24px rgba(47, 143, 124, 0.18);
    transition: transform .18s ease, filter .18s ease;
}
.crm-bar-item:hover .crm-bar-fill {
    transform: translateY(-2px);
    filter: brightness(1.03);
}
.crm-bar-item strong,
.crm-line-bar span {
    display: block;
    font-size: 14px;
    font-weight: 800;
    color: var(--brand-ink);
    margin-bottom: 8px;
}
.crm-bar-item span {
    display: block;
    font-size: 12px;
    line-height: 1.35;
    color: var(--muted);
}

.crm-donut-layout {
    display: grid;
    grid-template-columns: 180px 1fr;
    gap: 18px;
    align-items: center;
}
.crm-donut-chart {
    width: 180px;
    height: 180px;
    border-radius: 50%;
    background: conic-gradient(var(--brand) 0 calc(var(--crm-donut-visible) * 1%), #dbe8e4 calc(var(--crm-donut-visible) * 1%) 100%);
    display: grid;
    place-items: center;
    margin: 0 auto;
}
.crm-donut-hole {
    width: 118px;
    height: 118px;
    border-radius: 50%;
    background: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    box-shadow: inset 0 0 0 1px #e2ece8;
}
.crm-donut-hole strong {
    font-size: 28px;
    line-height: 1;
    color: var(--brand-ink);
}
.crm-donut-hole span {
    margin-top: 6px;
    font-size: 12px;
    color: var(--muted);
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}
.crm-donut-legend {
    display: grid;
    gap: 12px;
}
.crm-donut-legend div {
    display: grid;
    grid-template-columns: 14px 1fr;
    gap: 10px;
    align-items: center;
}
.crm-donut-legend strong,
.crm-donut-legend small {
    grid-column: 2;
}
.crm-donut-legend strong {
    font-size: 16px;
    color: var(--brand-ink);
}
.crm-donut-legend small {
    color: var(--muted);
    font-size: 12px;
}
.crm-dot {
    width: 12px;
    height: 12px;
    border-radius: 50%;
    display: inline-block;
}
.crm-dot.is-visible { background: var(--brand); }
.crm-dot.is-hidden { background: #dbe8e4; }
.crm-dot.is-neutral { background: var(--accent); }

.crm-line-bars {
    display: grid;
    grid-template-columns: repeat(7, minmax(58px, 1fr));
    gap: 12px;
    align-items: end;
    min-height: 260px;
}
.crm-line-bar {
    text-align: center;
}
.crm-line-bar-track {
    height: 170px;
    display: flex;
    align-items: flex-end;
    justify-content: center;
}
.crm-line-bar-fill {
    width: 100%;
    max-width: 40px;
    border-radius: 16px 16px 8px 8px;
    background: linear-gradient(180deg, rgba(98, 181, 164, 0.95) 0%, rgba(47, 143, 124, 0.95) 100%);
    box-shadow: 0 10px 20px rgba(47, 143, 124, 0.16);
}
.crm-line-bar small {
    display: block;
    margin-top: 8px;
    color: var(--muted);
    font-size: 12px;
}

.crm-rank-list {
    display: grid;
    gap: 12px;
}
.crm-rank-row {
    display: grid;
    grid-template-columns: 34px 1fr auto;
    gap: 12px;
    align-items: center;
}
.crm-rank-index {
    width: 34px;
    height: 34px;
    border-radius: 12px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: var(--brand-soft);
    color: var(--brand);
    font-weight: 800;
}
.crm-rank-copy strong {
    display: block;
    margin-bottom: 7px;
    line-height: 1.3;
}
.crm-rank-meter {
    width: 100%;
    height: 8px;
    border-radius: 999px;
    background: #e6f1ee;
    overflow: hidden;
}
.crm-rank-meter i,
.crm-progress i {
    display: block;
    height: 100%;
    border-radius: inherit;
    background: linear-gradient(90deg, var(--brand) 0%, var(--accent) 100%);
}
.crm-rank-value {
    font-weight: 800;
    color: var(--brand-ink);
}

.crm-stack-metrics {
    display: grid;
    gap: 10px;
}
.crm-stack-row {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    font-size: 14px;
    font-weight: 700;
}
.crm-stack-row span {
    color: var(--muted);
}
.crm-stack-row strong {
    color: var(--brand-ink);
}
.crm-progress {
    height: 10px;
    border-radius: 999px;
    background: #e6f1ee;
    overflow: hidden;
    margin-bottom: 8px;
}
.crm-progress.is-muted i {
    background: linear-gradient(90deg, #9ab9b2 0%, #c7d9d5 100%);
}
.crm-progress.is-secondary i {
    background: linear-gradient(90deg, var(--accent) 0%, #8bd1c3 100%);
}

.crm-action-grid {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
}
.crm-action-grid .btn {
    min-width: 180px;
    justify-content: center;
}

.login-shell {
    min-height: 100vh;
    display: grid;
    place-items: center;
    padding: 28px;
}
.login-card {
    width: 100%;
    max-width: 460px;
    background: rgba(255,255,255,0.94);
    border: 1px solid var(--line);
    border-radius: 22px;
    box-shadow: 0 24px 50px rgba(15, 49, 41, 0.12);
    padding: 28px;
    backdrop-filter: blur(10px);
}

.crm-status-chip {
    display: inline-flex;
    align-items: center;
    padding: 5px 10px;
    border-radius: 999px;
    font-size: 12px;
    font-weight: 700;
    border: 1px solid transparent;
}
.crm-status-chip.is-new {
    background: #e8f8f3;
    border-color: #bfe9dc;
    color: #1f6a54;
}
.crm-status-chip.is-read {
    background: #eef4ff;
    border-color: #d7e4ff;
    color: #2e5ca8;
}
.crm-status-chip.is-responded {
    background: #f1f7e9;
    border-color: #dbe9c9;
    color: #446d17;
}
.crm-inbox-row.is-unread {
    background: linear-gradient(90deg, rgba(98,181,164,0.08) 0%, rgba(98,181,164,0.02) 100%);
}
.crm-inbox-detail-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
}
.crm-inbox-panel {
    border: 1px solid var(--line);
    border-radius: 14px;
    padding: 14px;
    background: #fff;
}
.crm-inbox-panel h3 {
    margin: 0 0 10px;
    font-size: 16px;
}
.crm-inbox-meta {
    margin: 0 0 14px;
    display: grid;
    gap: 8px;
}
.crm-inbox-meta div {
    display: grid;
    grid-template-columns: 150px minmax(0, 1fr);
    gap: 10px;
    align-items: start;
}
.crm-inbox-meta dt {
    color: var(--muted);
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 0.06em;
    font-weight: 700;
}
.crm-inbox-meta dd {
    margin: 0;
    font-size: 14px;
    line-height: 1.45;
}
.crm-inbox-message {
    border: 1px solid #dbe9e3;
    border-radius: 12px;
    padding: 12px;
    min-height: 140px;
    background: #f8fcfa;
    white-space: normal;
    line-height: 1.6;
}
.crm-pagination {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    justify-content: center;
    margin-top: 14px;
}
.crm-page-link {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 36px;
    height: 36px;
    padding: 0 10px;
    border-radius: 10px;
    border: 1px solid #cfe0d9;
    background: #f4faf8;
    color: #1d4f44;
    text-decoration: none;
    font-weight: 700;
}
.crm-page-link.is-active {
    border-color: transparent;
    color: #fff;
    background: linear-gradient(135deg, var(--brand) 0%, var(--accent) 100%);
}
.crm-empty {
    text-align: center;
    color: var(--muted);
    padding: 18px;
}
.btn.btn-sm {
    padding: 8px 11px;
    font-size: 12px;
}
.crm-inbox-filterbar {
    display: grid;
    grid-template-columns: repeat(12, minmax(0, 1fr));
    gap: 10px;
    margin-bottom: 12px;
    padding: 12px;
    border: 1px solid #d6e5df;
    border-radius: 14px;
    background: linear-gradient(180deg, #fbfefd 0%, #f4faf8 100%);
}
.crm-inbox-filter-item {
    grid-column: span 2;
}
.crm-inbox-filter-item.is-wide {
    grid-column: span 3;
}
.crm-inbox-filter-item label {
    display: block;
    margin-bottom: 4px;
    font-size: 11px;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    font-weight: 700;
}
.crm-inbox-filter-item input,
.crm-inbox-filter-item select {
    width: 100%;
    border: 1px solid #cad9d1;
    border-radius: 10px;
    padding: 9px 10px;
    font-size: 13px;
    background: #fff;
}
.crm-inbox-filter-actions {
    grid-column: span 2;
    display: flex;
    align-items: end;
    gap: 8px;
}
.crm-inbox-filter-link {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    height: 38px;
    padding: 0 12px;
    border-radius: 10px;
    border: 1px solid #cfe0d9;
    background: #f4faf8;
    color: #1d4f44;
    text-decoration: none;
    font-size: 13px;
    font-weight: 700;
}
.crm-inbox-summary {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
    margin-bottom: 10px;
}
.crm-inbox-chip {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 6px 10px;
    border-radius: 999px;
    border: 1px solid #d5e7e0;
    background: #f3faf7;
    font-size: 12px;
    color: #23483f;
    font-weight: 700;
}
.crm-inbox-chip strong {
    color: #1a3f35;
}
.crm-inbox-chip.is-new {
    border-color: #bfe9dc;
    background: #e8f8f3;
}
.crm-inbox-chip.is-read {
    border-color: #d7e4ff;
    background: #eef4ff;
}
.crm-inbox-chip.is-replied {
    border-color: #dbe9c9;
    background: #f1f7e9;
}
.crm-inbox-meta-count {
    margin-left: auto;
    font-size: 12px;
    color: var(--muted);
    font-weight: 700;
}
#inboxResultsWrap.is-loading {
    opacity: .62;
    pointer-events: none;
    transition: opacity .15s ease;
}
#crmExploreResultsWrap.is-loading {
    opacity: .62;
    pointer-events: none;
    transition: opacity .15s ease;
}
.crm-inbox-table {
    min-width: 760px;
}
.crm-inbox-thumb {
    width: 84px;
    height: 58px;
    border-radius: 8px;
    object-fit: cover;
    display: block;
    border: 1px solid #d7e5df;
    background: #f0f4f2;
}
.crm-inbox-chat-layout {
    display: grid;
    grid-template-columns: 300px minmax(0, 1fr);
    gap: 14px;
}
.crm-inbox-sidecard {
    border: 1px solid #d9e6e1;
    border-radius: 14px;
    background: #fbfefd;
    padding: 12px;
    height: fit-content;
}
.crm-inbox-sidecard h3 {
    margin: 0 0 8px;
    font-size: 14px;
}
.crm-inbox-mini {
    display: grid;
    gap: 4px;
    margin-bottom: 10px;
    padding-bottom: 10px;
    border-bottom: 1px dashed #d7e5df;
    font-size: 13px;
}
.crm-inbox-mini:last-child {
    border-bottom: 0;
    margin-bottom: 0;
    padding-bottom: 0;
}
.crm-inbox-mini strong {
    color: #1f3f36;
}
.crm-inbox-mini span,
.crm-inbox-mini a {
    color: #536a63;
}
.crm-inbox-state-actions {
    display: grid;
    gap: 7px;
}
.crm-inbox-chatmain {
    display: grid;
    gap: 12px;
}
.crm-chat-thread {
    border: 1px solid #d8e7e1;
    border-radius: 14px;
    background: linear-gradient(180deg, #f8fcfa 0%, #f2f8f6 100%);
    padding: 12px;
    min-height: 240px;
    max-height: 560px;
    overflow: auto;
    display: grid;
    gap: 10px;
}
.crm-chat-tools {
    display: flex;
    align-items: center;
    gap: 10px;
}
.crm-chat-search {
    width: 100%;
    border: 1px solid #cad9d1;
    border-radius: 10px;
    padding: 9px 10px;
    font-size: 13px;
    background: #fff;
}
.crm-chat-tools small {
    color: var(--muted);
    font-weight: 700;
    font-size: 12px;
    white-space: nowrap;
}
.crm-chat-bubble {
    max-width: 86%;
    border-radius: 14px;
    padding: 10px 11px;
    border: 1px solid transparent;
    box-shadow: 0 6px 14px rgba(19, 52, 44, 0.08);
}
.crm-chat-bubble.is-client {
    justify-self: start;
    background: #ffffff;
    border-color: #d9e6e1;
}
.crm-chat-bubble.is-agency {
    justify-self: end;
    background: linear-gradient(135deg, #2f8f7c 0%, #62b5a4 100%);
    border-color: transparent;
    color: #fff;
}
.crm-chat-bubble.is-failed {
    justify-self: end;
    background: #fff0f0;
    border-color: #f2c9c9;
    color: #7a2c2c;
}
.crm-chat-meta {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    margin-bottom: 6px;
    font-size: 11px;
}
.crm-chat-meta strong {
    font-size: 12px;
}
.crm-chat-subject {
    font-size: 12px;
    font-weight: 700;
    margin-bottom: 6px;
}
.crm-chat-text {
    font-size: 13px;
    line-height: 1.5;
    white-space: normal;
}
.crm-chat-error {
    margin-top: 8px;
    font-size: 11px;
    border-top: 1px dashed rgba(122, 44, 44, 0.38);
    padding-top: 6px;
}
.crm-chat-compose {
    border: 1px solid #d8e7e1;
    border-radius: 14px;
    background: #ffffff;
    padding: 12px;
    display: grid;
    gap: 8px;
}
.crm-chat-compose label {
    margin: 0;
    font-size: 11px;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    font-weight: 700;
}
.crm-chat-compose input,
.crm-chat-compose textarea {
    width: 100%;
    border: 1px solid #cad9d1;
    border-radius: 10px;
    padding: 9px 10px;
    font-size: 13px;
    background: #fff;
}
.crm-chat-compose textarea {
    min-height: 140px;
    resize: vertical;
}
.crm-explore-filterbar {
    display: grid;
    grid-template-columns: repeat(12, minmax(0, 1fr));
    gap: 8px;
    margin-bottom: 10px;
    padding: 10px;
    border: 1px solid #d6e5df;
    border-radius: 14px;
    background: linear-gradient(180deg, #fbfefd 0%, #f4faf8 100%);
}
.crm-explore-item {
    grid-column: span 2;
}
.crm-explore-item.is-wide {
    grid-column: span 3;
}
.crm-explore-item label {
    display: block;
    margin-bottom: 4px;
    font-size: 11px;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    font-weight: 700;
}
.crm-explore-item input,
.crm-explore-item select {
    width: 100%;
    border: 1px solid #cad9d1;
    border-radius: 10px;
    padding: 9px 10px;
    font-size: 13px;
    background: #fff;
}
.crm-explore-item.is-check {
    display: flex;
    align-items: end;
}
.crm-explore-item.is-check label {
    margin: 0;
    text-transform: none;
    letter-spacing: normal;
    font-size: 13px;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--text);
}
.crm-explore-item.is-actions {
    grid-column: span 1;
    display: flex;
    align-items: end;
    justify-content: flex-end;
}
.crm-conv-filterbar {
    display: grid;
    grid-template-columns: repeat(12, minmax(0, 1fr));
    gap: 8px;
    margin-bottom: 8px;
    padding: 10px;
    border: 1px solid #d6e5df;
    border-radius: 14px;
    background: linear-gradient(180deg, #fbfefd 0%, #f4faf8 100%);
}
.crm-conv-filter-item {
    grid-column: span 3;
}
.crm-conv-filter-item.is-wide {
    grid-column: span 7;
}
.crm-conv-filter-item label {
    display: block;
    margin-bottom: 4px;
    font-size: 11px;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    font-weight: 700;
}
.crm-conv-filter-item input,
.crm-conv-filter-item select {
    width: 100%;
    border: 1px solid #cad9d1;
    border-radius: 10px;
    padding: 9px 10px;
    font-size: 13px;
    background: #fff;
}
.crm-conv-filter-item.is-actions {
    grid-column: span 2;
    display: flex;
    align-items: end;
    justify-content: flex-end;
}

@media (max-width: 1080px) {
    .crm-sidebar { width: 210px; }
    .span-8, .span-6, .span-4, .span-3 { grid-column: span 12; }
    .crm-dual-charts,
    .crm-donut-layout {
        grid-template-columns: 1fr;
    }
    .crm-inbox-filter-item,
    .crm-inbox-filter-item.is-wide,
    .crm-inbox-filter-actions {
        grid-column: span 4;
    }
    .crm-explore-item,
    .crm-explore-item.is-wide {
        grid-column: span 3;
    }
    .crm-explore-item.is-actions {
        grid-column: span 3;
        justify-content: stretch;
    }
    .crm-conv-filter-item,
    .crm-conv-filter-item.is-wide,
    .crm-conv-filter-item.is-actions {
        grid-column: span 4;
    }
    .crm-inbox-chat-layout {
        grid-template-columns: 1fr;
    }
}
@media (max-width: 800px) {
    .crm-app { display: block; }
    .crm-sidebar {
        position: static;
        width: auto;
        height: auto;
        border-right: 0;
        border-bottom: 1px solid rgba(255,255,255,0.08);
    }
    .crm-main { padding: 14px; }
    .crm-field { grid-column: span 12; }
    .crm-topbar {
        flex-direction: column;
        align-items: flex-start;
    }
    .crm-user {
        width: 100%;
        justify-content: flex-start;
        flex-wrap: wrap;
    }
    .crm-hero-card {
        flex-direction: column;
        align-items: flex-start;
    }
    .crm-hero-metrics {
        width: 100%;
        justify-content: stretch;
    }
    .crm-hero-badge {
        min-width: 0;
        flex: 1 1 180px;
    }
    .crm-chart-tabs {
        width: 100%;
        justify-content: space-between;
    }
    .crm-chart-tabs button {
        flex: 1 1 auto;
    }
    .crm-action-grid {
        flex-direction: column;
    }
    .crm-action-grid .btn,
    .crm-actions .btn {
        width: 100%;
        min-width: 0;
    }
    .crm-inbox-detail-grid {
        grid-template-columns: 1fr;
    }
    .crm-inbox-meta div {
        grid-template-columns: 1fr;
        gap: 4px;
    }
    .crm-inbox-filter-item,
    .crm-inbox-filter-item.is-wide,
    .crm-inbox-filter-actions {
        grid-column: span 12;
    }
    .crm-explore-item,
    .crm-explore-item.is-wide,
    .crm-explore-item.is-actions,
    .crm-conv-filter-item,
    .crm-conv-filter-item.is-wide,
    .crm-conv-filter-item.is-actions {
        grid-column: span 12;
    }
    .crm-chat-tools {
        flex-direction: column;
        align-items: stretch;
    }
    .crm-inbox-filter-actions .btn {
        flex: 1 1 auto;
    }
    .crm-inbox-filter-link {
        width: 100%;
    }
    .crm-inbox-meta-count {
        margin-left: 0;
        width: 100%;
    }
}
@media (max-width: 640px) {
    .crm-sidebar {
        padding: 16px 12px 14px;
    }
    .crm-brand {
        padding: 12px;
    }
    .crm-brand-copy strong {
        font-size: 13px;
    }
    .crm-brand-copy small {
        font-size: 11px;
    }
    .crm-nav a,
    .crm-nav-logout {
        padding: 11px 12px;
    }
    .crm-topbar {
        padding: 16px;
        border-radius: 16px;
    }
    .crm-topbar h1 {
        font-size: 24px;
    }
    .crm-card,
    .crm-dashboard-card {
        padding: 16px;
    }
    .crm-hero-card h2 {
        font-size: 28px;
    }
    .crm-line-bars {
        grid-template-columns: repeat(4, minmax(52px, 1fr));
        row-gap: 18px;
    }
    .crm-bar-chart {
        grid-template-columns: repeat(3, minmax(72px, 1fr));
    }
}